Shipping Information
A Message To You
We know you’re excited to receive your Zenith Brews order—and we’re just as eager to deliver it to you! That’s why we work hard to ensure your items arrive as quickly as possible.
Shipping Information
- Location: All our products are stored and shipped from warehouses in Australia, typically located in Victoria or New South Wales, depending on stock and demand.
- Processing Time: Orders are processed within 24 hours of purchase. During holidays or peak seasons, this may extend to 48 hours.
- Delivery Time: Most orders are delivered within 4–14 business days after processing, excluding delays caused by couriers.
If your delivery takes longer than expected, we sincerely apologize for the inconvenience. While we do everything we can to minimize delays, courier services can occasionally experience disruptions during busy periods.
Free Shipping on Orders $60+
We offer fast and free shipping Australia-wide for all orders over $60. For orders under $60, shipping fees may apply unless otherwise specified.
Order Confirmation and Tracking
Once your order has been processed and shipped, you’ll receive a shipping confirmation email. This email will include your tracking number so you can monitor your delivery’s progress.
If you have any questions or concerns about your order, please contact us via our Contact Us page with your order number, and a member of our friendly team will respond within 24–48 hours.
Note About Product Origin
While our products are stored and shipped from Australia, they are crafted in China. This allows us to deliver high-quality, useful products at affordable prices while ensuring timely delivery to your doorstep.
Thank you for choosing Zenith Brews. Your support means the world to us, and we’re delighted to be part of your tea journey!
Warm regards,
The Zenith Brews Team
